My personal information is blocked

[powderdrive]

My page on our ward directory says that I have blocked my information. THAT IS NOT TRUE. Neither I nor my husband requested that our info be blocked. Please unlock those orange locks as soon as possible. At the very bottom of our page it says that we came from Canyonlands. Never heard of that! Thank you

[personal information removed]

[russellhltn]

My page on our ward directory says that I have blocked my information.

You have the power to change that. No one here can do that as we're just normal church members, not an official support line.

Go to https://account.churchofjesuschrist.org/visibility

Set your desired visibility. If you select 'Ward and Stake presidencies" that will cause your information to have a lock icon. That just a warning to viewers to honor your privacy preferences. I'm not sure if setting it to 'Ward Members does it.

[jdlessley]

At the very bottom of our page it says that we came from Canyonlands. Never heard of that!

You will need to speak with your ward clerk about any membership record errors and changes that need to be made.

[russellhltn]

At the very bottom of our page it says that we came from Canyonlands.

The clerk can change most things on the records, but I don't know as he can fix that. It sounds like your membership record took a detour in getting to your new ward. It happens. Usually because the prior ward didn't have accurate information when they moved your records out.

[lajackson]

The clerk can change most things on the records, but I don't know as he can fix that.

He can't. On several occasions I have asked the GSD to fix my record, but they have declined to do so.

When one of our children went to college, the clerk there requested and moved our whole family instead of just the individual student. Quickly recognizing his error, he sent all of our records back as individuals. This required us to reform the household into one big family again.

Since then my record shows that I moved into my current ward more than 10 years later than I really did, married, with a large family of children, from a YSA Ward that we never would have been allowed to attend.

This all happened 25 years ago. As one of the oldest and longest tenured members of our ward, this has perplexed ward and stake leaders for years. But my record was in that singles ward for a few days and that is the unit from which it returned here to my current ward.

I use this as one of my two prime examples when I am asked to provide training for membership clerks.

[jonesrk]

At the very bottom of our page it says that we came from Canyonlands. Never heard of that!

That's the current name of the unit. It had a different name when you were in the ward. There's been talk about a project to get the historical names of units into the system so that those kinds of things could be displayed in the name at the time you were there. I don't know if it will get prioritized but I think it would be a nice improvement.