Liahona doesn't work on iphone

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
bretbassett
Church Employee
Church Employee
Posts: 57
Joined: Sat May 30, 2020 11:19 am

Liahona doesn't work on iphone

Post by bretbassett »

While traveling last week in San Salvador, my sister discovered that her new iphone wouldn't hook up to Liahona. Her computer would hook up, and her husbands iphone would connect, but after trying several tricks, she never could get it working. Is there a known error with new iphones she might have missed?
garystroble
Senior Member
Posts: 847
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Liahona doesn't work on iphone

Post by garystroble »

bretbassett wrote: Tue Nov 01, 2022 2:07 pm While traveling last week in San Salvador, my sister discovered that her new iphone wouldn't hook up to Liahona. Her computer would hook up, and her husbands iphone would connect, but after trying several tricks, she never could get it working. Is there a known error with new iphones she might have missed?
Try rejecting Liahona and then reentering the password. There is a known issue with iPhones when their operating system updates. Could well be a similar issue when traveling. The workaround fixes things for me after an iPhone system update.
bartgrant
New Member
Posts: 2
Joined: Sun Dec 27, 2020 10:31 pm

Re: Liahona doesn't work on iphone

Post by bartgrant »

Does anyone have an update on this? I've got leaders in one of my buildings who tell me they are not able to connect to the WiFi with their iPhone & Ipad but when I walk into the same room with them I get connected with my Android phone & tablet.
russellhltn
Community Administrator
Posts: 35697
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Liahona doesn't work on iphone

Post by russellhltn »

Android seems to be very good at detecting that a login is needed.

Win10, not so much. I've found that I have to enter a website URL I haven't visited in ages to trigger the splash screen.

iOS might be in the same situation, or it might have some setting that tries to use some other DNS (which isn't allowed on Liahona), or perhaps a VPN (iffy).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Calphor
New Member
Posts: 1
Joined: Sun Nov 24, 2024 12:31 pm

Re: Liahona doesn't work on iphone

Post by Calphor »

I have found that disabling the switch “Limit IP Address Tracking” in the SSID information for iOS devices seems to work.

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