Following Stake split I am unable to edit events for my building

[SingerGuy]

Our stake was created on April 27th from the Far West Missouri Stake. I just tried to edit an event for one of the wards in our building that I created several months ago. I am unable to make any changes to the event because it says that the event is still owned by the Far West Stake. Is this something that just takes time to update, or does someone within the church membership department need to manually update all events to change the unit ownership to reflect the newly-created stake? I'm totally stuck otherwise.

[russellhltn]

It's possible that things just need to settle out.

But I don't have enough details to completely understand what's going on. It sounds like this event was for a different ward than the one you currently belong to. The only way you can edit that event is if you are the building scheduler for that building. There's a good chance that got lost when you were moved to a new stake. If I'm right, then a member of the stake presidency (including clerk and secretary) will need to re-enter you as a building scheduler in the calendar system. If your stake isn't the agent stake for that building, I don't think that's possible.

[SingerGuy]

Same ward. Still show the same building scheduler calling. The actual event shows I created it, but it is owned by the previous stake prior to the split.

[russellhltn]

Same ward. Still show the same building scheduler calling.

The calendar is a bit strange in that having your calling recorded in LCR doesn't grant you the rights. It has to be done in the calendar system by a stake admin.

If the event is on a ward calendar for your ward, perhaps you've lost your rights to that calendar. That would be something for ward calendar admin to look into.

[SingerGuy]

I had a member of the Bishopric re-add me as an administrator to our building calendar, but I still can not edit an event I had previously made. There isn't any error message, but the object does not save with changes. I believe this is not because of my own permissions on the object, but because it is still owned by our previous Far West Stake (who no longer owns this building) and not by our newly-created stake. If this is true, then all events on our calendar for any of the buildings within our new Grand River Stake need to have their ownership changed to the new stake or all building coordinators will experience similar inability to modify existing events.

[SingerGuy]

Just to be thorough I created a test event for a day the building was available and then opened the posted event. It showed that it was owned by the Far West Missouri Stake, just as the Tongan event above. So with my name newly re-added as the building calendar administrator, and my records being in the new stake, the calendar still sees that the old stake owns the events on it. Thankfully I was able to delete my test event, but I can not do that with other events already created.

[russellhltn]

I had a member of the Bishopric re-add me as an administrator to our building calendar

I think we have a terminology issue.

Your bishopric can only add you as an editor or administrator of your ward's calendars. The event in question appears to be on a stake calendar. (Ownership there refers to the event and the calendar the event is scheduled on, not who owns the building.) Ward events shouldn't be on the stake calendar, it should be on a Tongan ward calendar. With the introduction of the online calendar, building schedulers no longer manage all the events. By in large, the units mange themselves. You can read the details in the calendar help files.

To be an editor of a stake calendar, a stake admin (extended stake presidency) has to add you. But only for calendars in your stake. Since this event was scheduled on the old stake calendar, that's problematic.

Also, no ward can make you a "building scheduler". That has to be done by a stake admin. And they can only do it if they "own" the building.

Just to be thorough I created a test event for a day the building was available and then opened the posted event. It showed that it was owned by the Far West Missouri Stake, just as the Tongan event above.

That's..... interesting. Are you sure your membership records have moved to the new stake?

[SingerGuy]

You keep throwing spaghetti against the wall and hoping something will stick. Yes, I am a member of the GR Stake. I have double and triple checked such details. I was a tier three support person in ICS for seven years. I know how to pay attention to details I can observe. I have clearly outlined the problem. I am unable to edit or delete events created prior to the split of our stake. Events created since the split can be edited and deleted by me, but they show that they are owned by the Far West Missouri Stake. Nothing I create shows it was created or owned by the Grand River Missouri Stake. The new unit simply does not show up on the calendar. I firmly believe you need a DBA to get in and look at the raw tables and find out what went wrong when our stake unit was created. This is not going to be solved by a constant back and forth over small details. The calendar entries for at least my building (Building 1) do not behave the same as before the split. Please have someone familiar with this data look at it under the hood and see if you can determine true ownership. This needs to be fully resolved so I can continue to do the duties of my calling, and for any other building administrators who may not yet have noticed that they are having the same problems, my stake or any other newly-created stake that uses the same system.

[jdlessley]

Please have someone familiar with this data look at it under the hood and see if you can determine true ownership.

The Tech Forum is user-to-user discussion and collaborative self help. We are users just like you. We have no connection with Church support. You will have to contact the Global Services Department (GSD) or submit a ticket through the Leader and Clerk Resources > Help > Contact Us page.

[SingerGuy]

The Tech Forum is user-to-user discussion and collaborative self help. We are users just like you. We have no connection with Church support. You will have to contact the Global Services Department (GSD) or submit a ticket through the Leader and Clerk Resources > Help > Contact Us page.

Russellhltn is a community administrator, not a regular end user. The GSD asked me if I had used the refresh button in Tools and immediately closed my ticket.