Ward Directory and Map doesn't work on firefox

[jalanknight]

When I either click on the link to Ward Directory and Map or paste https://directory.churchofjesuschrist.org/ into the browser tab, it opens the login page for a half-second then gives a browser error. I attached a screenshot of the browser error.

[rmrichesjr]

Is the problem still showing up? Or, did it go away?

If it's still there, please try in private or incognito mode. If it works there, please clear your browser's cache and delete Church-site-related cookies. Then, it should work in all modes.

[Marcelina1]

I’ve seen the same thing in Firefox. It looks like the login page starts to load, then crashes. I worked around it by using Chrome/Edge or Firefox in Private Mode (sometimes clearing cookies works too).

Try:
– Clear Firefox cache & LDS cookies
– Disable any tracking-protection or ad-blocking extensions
– Make sure Firefox is updated

If it still fails, report it through the Feedback link on the main site — seems like a site-side issue with Firefox.