FIR app problem

lamber45
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Joined: Wed Dec 09, 2020 6:37 pm

FIR app problem

Post by lamber45 »

Current blocker in FIR app: "Select Issue Type" is a required field, but in the Android app there are no options to select from
rmrichesjr
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Re: FIR app problem

Post by rmrichesjr »

lamber45 wrote: Sat Dec 13, 2025 5:28 pm Current blocker in FIR app: "Select Issue Type" is a required field, but in the Android app there are no options to select from
Not being able to run non-built-in apps on my phone, I can neither confirm nor deny the report. Someone else in the forum might be able to. However, the most direct way to make progress toward solving the problem would be to use the Feedback link/button in the app or on the Church main website to report it to official channels. The forum is mostly user-to-user discussion, so there's no path from here to official support channels.
lajackson
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Re: FIR app problem

Post by lajackson »

lamber45 wrote: Sat Dec 13, 2025 5:28 pm Current blocker in FIR app: "Select Issue Type" is a required field, but in the Android app there are no options to select from
I have just confirmed this problem with the Android app. I would suggest you sent a bug report through the app. Android app users cannot submit new FIRs using the phone app until this bug is fixed.

A workaround would be to go to the website with your phone browser for now.
jdlessley
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Re: FIR app problem

Post by jdlessley »

lamber45 wrote: Sat Dec 13, 2025 5:28 pm Current blocker in FIR app: "Select Issue Type" is a required field, but in the Android app there are no options to select from
I am not seeing the issue. When I tap "Select Issue Type" I get a list of ten issue types. I'd try using the app again in case whatever was preventing the list display for you may have resolved itself.

I am using app version 2.7.7-(33220.2027613) on Android 16.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
lajackson
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Re: FIR app problem

Post by lajackson »

jdlessley wrote: Sat Dec 13, 2025 8:06 pm I am using app version 2.7.7-(33220.2027613) on Android 16.
App version 2.8.1-(33323.2570851) on Android16. It must be a recent update break.
jdlessley
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Re: FIR app problem

Post by jdlessley »

My app just updated to version 2.8.1-(33323.2570851) on Android16 and I am still not seeing the problem. The "Select Issue Type" issue information list box shows a list of ten issue types.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

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