Missionary Online Recommendation System

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
noah.ayllon
New Member
Posts: 1
Joined: Thu Mar 19, 2026 4:50 pm

Re: Missionary Online Recommendation System

Post by noah.ayllon »

I am trying to upload my Medical and Dental records, but it keeps saying the files are too large. I am uploading them as a PDF, is there an alternate method that would be better?
rmrichesjr
Community Moderators
Posts: 4857
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Missionary Online Recommendation System

Post by rmrichesjr »

noah.ayllon wrote: Thu Mar 19, 2026 4:52 pm I am trying to upload my Medical and Dental records, but it keeps saying the files are too large. I am uploading them as a PDF, is there an alternate method that would be better?
Does the system state what the file size limits are? If so, how close to the limits are your files?

Does the system accept a ZIP file containing the PDF files? A ZIP file compresses the contents, which can often reduce the total size of multiple files or a single file.
Aminatajames
New Member
Posts: 1
Joined: Wed Sep 16, 2026 6:30 am

Re: Missionary Online Recommendation System

Post by Aminatajames »

i am a ward missionary i doesn't have a access to my missionay portal
rmrichesjr
Community Moderators
Posts: 4857
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Missionary Online Recommendation System

Post by rmrichesjr »

Aminatajames wrote: Thu Oct 15, 2026 4:25 am i am a ward missionary i doesn't have a access to my missionay portal
Nobody here can fix that.

Please make sure your Membership Record Number (MRN) is connected to your Church Account and you are signing in.

Then, please talk with your bishop or ward clerk about the problem. They might be able to find a solution. If they can't solve it, please ask your ward clerk for the contact information for the Global Services Department. The GSD should be able to fix it.
russellhltn
Community Administrator
Posts: 36829
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missionary Online Recommendation System

Post by russellhltn »

Do ward missionaries have access to the portal? I couldn't find a definitive list, but what I could find didn't include ward missionaries.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Return to “General Clerk Discussions”