Hi
in my ward every PCs can not access to Leader and clerk resources menu.
I can surf the internet, I can login to lds website but when I click on Leader and clerk res. an empy page appears. See the attached file.
Anyone has suffered this problem ?
After a technical fix all the PCs (genealogy and clerk) have the same issue.
many thanks
Leader and clerk menu not available
-
saghilar
- New Member
- Posts: 2
- Joined: Fri Oct 23, 2026 3:52 am
Leader and clerk menu not available
You do not have the required permissions to view the files attached to this post.
-
saghilar
- New Member
- Posts: 2
- Joined: Fri Oct 23, 2026 3:52 am
Re: Leader and clerk menu not available
I tried with 3 PCs an tried with Edge and Chrome, but the problem still remains.
at my place or on my smartphone it works well
at my place or on my smartphone it works well
-
rmrichesjr
- Community Moderators
- Posts: 4876
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: Leader and clerk menu not available
There's a slight possibility it might be the cookie build-up problem. You could try private or incognito mode. If that helps, please clear the browser cache and delete relevant cookies.
If it's not the cookie-build-up problem, it might be a building network problem. Your Stack Technology Specialist would be a good person to call in that case. He might be able to fix it or work with the FM group to fix it.
If they can't fix it, you might need to call the Global Services Department. They might need to involve the FM group, but they might be able to get the FM group to be more cooperative in fixing things.
If it's not the cookie-build-up problem, it might be a building network problem. Your Stack Technology Specialist would be a good person to call in that case. He might be able to fix it or work with the FM group to fix it.
If they can't fix it, you might need to call the Global Services Department. They might need to involve the FM group, but they might be able to get the FM group to be more cooperative in fixing things.