You mentioned earlier a user who re-installed the app and was able to get in immediately after, but later had the problem. It would be interesting to know if this temp user has the same experience if they try again later.ELHawkes wrote: Fri Nov 13, 2026 7:40 am So the temp user I set up yesterday evening for the funeral today, finally got the verification email from Kindoo this morning so he could finish activating the app on his iPhone.
It even worked to let him in the bldg this morning.
Since the Kindoo apps were updated on Nov 3rd, that is most likely when these issues started. I started getting iPhone users calling me with problems 6 days ago.
I do wonder if Kindoo is impacted by the Outlook outage. I sent an email to them a few days ago with a different question and haven't received a response. They typically respond within a day.