I have a member who was reviewing their IOS and noticed that the confirmation date is missing for one of their children, no longer residing at home.
Is there a way to correct that, or find out why the confirmation date was removed?
CzechRM wrote:If that is not an option, please contact us for further assistance.
I just thought of something.kekamper wrote:This is not an option, the child is less active.
This is something that has changed on the child's record and not on the parents record. It most likely involves a confidential issue. Be careful the way you approach it, but it is out of your control. The only thing you can really tell the parent is to contact their child.kekamper wrote:
I have a member who was reviewing their IOS and noticed that the confirmation date is missing for one of their children, no longer residing at home.
Is there a way to correct that, or find out why the confirmation date was removed?