Completed ordinances still show "in process"

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poulsone
New Member
Posts: 19
Joined: Thu Jul 12, 2007 8:07 am

Completed ordinances still show "in process"

#1

Post by poulsone »

Several sealings I completed last week still show "in process", instead of showing the ordinance date and temple. I took the cards back to the temple today, and the temple worker told me their computer showed "recorded", but she re-recorded the ordinances anyway.

However, they still show "in process", and are still marked green for "printed" in my "Temple Ordinances" tab.

(Several other sealings I did at the same time seem to have been processed normally, and show the date and temple, and are marked white for "Completed")

Is this a known problem, and is there anything I can do?

Eric
russellhltn
Community Administrator
Posts: 32070
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

You may have better luck with your question by posting in the FamilySearch Forums. This area is a little more developer oriented.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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