The sort order of the Ward Directory on lds.org is case sensitive. Surnames beginning with lower-case letters (e.g. del Torro, de Gala) are listed after "Z".
Directory Sort Order
Directory Sort Order
The following was reported to me by a member of our Bishopric.
Re: Directory Sort Order
Thanks for reporting it. This is a known issue already logged as a bug (LUD-1567). I don't have a timeline for when it will be fixed, but it's on the backlog of bugs to address.