Ward clerk cannot move households

Discussions about the Maps Tool on lds.org.
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psnarula
Member
Posts: 92
Joined: Mon Dec 01, 2008 7:11 pm
Location: Wiesbaden, Germany

Ward clerk cannot move households

#1

Post by psnarula »

Is there a bug with moving households right now? I am the ward clerk in my unit (if it matters, we are an American military unit in Germany). I have successfully moved households in the past. We have had a few families that have moved recently within the ward boundaries and their mapped locations need to be updated. I select the household, click "Move" on the popup, and drag the household to the new location. I tell the computer that the new location is "Exactly Correct" (see attachment) but then nothing changes. In the past, these changes were processed immediately. But not today...
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psnarula
Member
Posts: 92
Joined: Mon Dec 01, 2008 7:11 pm
Location: Wiesbaden, Germany

#2

Post by psnarula »

It's working now. Just like it always did. I dunno. Anyway, this is resolved.
jdlessley
Community Moderators
Posts: 8876
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

#3

Post by jdlessley »

This can be expected to happen with the high use demand on church servers on Sundays. The best time to do anything involving the church servers is any other day of the week except Sunday.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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