FamilySearch Indexing in Windows 8

Issues related to FamilySearch Indexing
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rich_jones_1999
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Joined: Mon Dec 03, 2012 10:01 pm

FamilySearch Indexing in Windows 8

#1

Post by rich_jones_1999 »

Is anybody else having trouble running FamilySearch Indexing on a Windows 8 PC?

I am running Windows 8 Pro 64 bit, and FamilySearch Indexing grinds along EXTREMELY slowly, if at all.

As a work-around I have installed an XP VM and a Linux VM under VirtualBox on the Windows 8 PC, and Indexing runs much better on either of them, though not as fast as the Windows 7 PC in my family room. The WIndows 7 PC which runs fine, is 64 bit as well and a lower spec machine than the one running Windows 8.

Any ideas?
russellhltn
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Re: FamilySearch Indexing in Windows 8

#2

Post by russellhltn »

Does FS Indexing still use Java? If so, then you might want to compare the version of Java installed between the Win7 and Win8 box - 32 bit only or 64 bit. That might make a difference in performance.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rich_jones_1999
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Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

#3

Post by rich_jones_1999 »

Thanks, I appreciate the response.
I didn't have Java installed previously. I didn't have any programs that required it. I just let the installer install whichever version it wanted when FS Indexing runs through its installation.
I've noticed recently, if I Google the issue, posts from other users about the same problem.
Is this the appropriate forum to bring up the issue, or should I have posted in a different place?
I wasn't successful finding a tech support site for the program, only places to get help with performing the indexing itself.
russellhltn
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Re: FamilySearch Indexing in Windows 8

#4

Post by russellhltn »

forums.familysearch.org would be a good place to ask. No one from FamilySearch is active here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rich_jones_1999
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Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

#5

Post by rich_jones_1999 »

Thanks for the reply. I'll give the Family Search forums a shot.
Phorz
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Joined: Sat Mar 08, 2014 3:32 pm

Re: FamilySearch Indexing in Windows 8

#6

Post by Phorz »

My mom was having this same issue with Windows 8.1 I updated Java to the latest version (Version 7 update 51) and she stopped having problems for now. Hopefully this is the permanent fix, hope this helps future searchers.
rich_jones_1999
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Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

#7

Post by rich_jones_1999 »

Thanks for the reply. I've been running Indexing in a VM running XP and that has run fine. I'll have to try it again directly under Windows 8.1 with the latest Java version. I'll post how it goes.
mercedesbiglia
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Joined: Tue Feb 07, 2017 5:43 am

Re: FamilySearch Indexing in Windows 8

#8

Post by mercedesbiglia »

Hola! Actualicé Java, tengo windows 10 64bits - No puedo ejecutar el programa, solo lo puedo ejecutar en otra computadora que tengo XP. Has podido con tu windows 8?
Gracias y saludos desde Argentina.
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