
How do I get them to stop showing up on the HT/VT routes? Do I need to just delete the nonmember from the record?
HT is done on a household basis. So removing a nonmember spouse from an individual member's record will have no effect on HT. The important issue is who is in what household.luvmy8dz wrote:I have member records that have nonmember spouses--only one per member by the way.These nonmember spouses are showing up on HT/VT routes and so are counting against us for not being visited when they are unassigned anyway.
How do I get them to stop showing up on the HT/VT routes? Do I need to just delete the nonmember from the record?
Do you mean that the non-member spouses are showing up as their own Head of Household? In other words, are you able to assign different home teachers to the member and their spouse?luvmy8dz wrote:I have member records that have nonmember spouses--only one per member by the way.These nonmember spouses are showing up on HT/VT routes and so are counting against us for not being visited when they are unassigned anyway.
How do I get them to stop showing up on the HT/VT routes? Do I need to just delete the nonmember from the record?
The member is head of household and the nonmember spouse is part of the household. The member shows up on HT lists--as it should be. But the spouse shows up on "Sisters unassigned VT" lists and therefore goes against our percentages when it comes to quarterly reports, etc.mkmurray wrote:Do you mean that the non-member spouses are showing up as their own Head of Household? In other words, are you able to assign different home teachers to the member and their spouse?