Changing Permissions for Callings on LCR

Discussions about the Leader and Clerk Resources on lds.org.
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jeffakirkwood
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Changing Permissions for Callings on LCR

#1

Post by jeffakirkwood »

The visiting teaching coordinator in our ward would like to input visits done by the sisters into LCR. But when she logs onto her user profile and tries to get onto LCR she is denied access. The help menu states that only the relief society president, her councilors, and the secretary can update the visiting teaching in LCR. Is there a way to allow permissions for the visiting teaching coordinator to input the visits?
jdlessley
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Re: Changing Permissions for Callings on LCR

#2

Post by jdlessley »

jeffakirkwood wrote:The visiting teaching coordinator in our ward would like to input visits done by the sisters into LCR. But when she logs onto her user profile and tries to get onto LCR she is denied access. The help menu states that only the relief society president, her councilors, and the secretary can update the visiting teaching in LCR. Is there a way to allow permissions for the visiting teaching coordinator to input the visits?
Have the ward clerk check and make sure she has a standard calling and not a custom calling. He can log onto CDOL to check to see if the calling is in orange font or blank font. Orange font is a custom calling while black font is a standard calling.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
russellhltn
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Re: Changing Permissions for Callings on LCR

#3

Post by russellhltn »

Also make sure she's using her account and not her husband's. The next check would be to make sure the MRN on the account she's using matches the MRN in the system.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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sbradshaw
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Re: Changing Permissions for Callings on LCR

#4

Post by sbradshaw »

Another thing to try: check what URL she's using. To be safe, you could have her get to Leader and Clerk Resources from the LDS.org menu. She may be trying to access a page on Leader and Clerk Resources that someone else has access to (someone who sent her the link or someone who used the same computer and it autocompleted the URL) but she doesn't. Trying to access a specific report or section of Leader and Clerk Resources you don't have permissions for will give you an Access Denied error.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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