lds.org Study mode highlights inaccessible

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SORBONNE
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Joined: Sun Feb 15, 2015 7:40 am

lds.org Study mode highlights inaccessible

#1

Post by SORBONNE »

For the last couple days I have been unable to access old highlights from conference talks or highlight new conference talks in Safari, chrome, or Internet Explorer on a mac or pc. At home or at my office and also unable to access highlights in my wife's account. But I can access my old highlights in my LDS Library app on my iPhone.
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sbradshaw
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Re: lds.org Study mode highlights inaccessible

#2

Post by sbradshaw »

Highlights only show up when you're logged in on LDS.org. Are you logged in with your LDS Account?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
SORBONNE
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Re: lds.org Study mode highlights inaccessible

#3

Post by SORBONNE »

Yes I am logged into LDS.org and the checkmark is in study mode. I have been highlighting a different conference talk, a couple times a week, for about two years. I can see the conference talks that I've highlighted in my LDS library app on my iPhone.
SORBONNE
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Re: lds.org Study mode highlights inaccessible

#4

Post by SORBONNE »

For example today (I am logged in) I can highlight something in a conference time and then click on the next speaker, but when I returned back to the first talk the highlight will not be visible although it will be visible in LDS library app on my iPhone. (All the while being logged in and the checkmark in study mode)
SORBONNE
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Re: lds.org Study mode highlights inaccessible

#5

Post by SORBONNE »

Up and running, I now have access to all my highlights on LDS.org.
Thank you!
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sbradshaw
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Re: lds.org Study mode highlights inaccessible

#6

Post by sbradshaw »

Great! Any idea what changed, or did it just start working again?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
SORBONNE
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Re: lds.org Study mode highlights inaccessible

#7

Post by SORBONNE »

It just started working again? Nothing change on my end. I thought someone on the site corrected it.
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