Problems signing in after download application

Issues related to FamilySearch Indexing
bprovatopoulos
New Member
Posts: 1
Joined: Tue Nov 15, 2016 9:55 am

Problems signing in after download application

Post by bprovatopoulos »

I download the application and when I go to sign in a box comes up stating: In order to complete installation you must restate the application. Then there is a yes and no button. I press yes and nothing happens. What can I do to fix the problem?
User avatar
sbradshaw
Community Moderators
Posts: 6532
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah

Re: Problems signing in after download application

Post by sbradshaw »

It sounds like the app is trying to restart itself to finish installation but isn't able to for some reason.
Have you tried quitting the app manually (instead of it quitting automatically, which seems to be failing), then reopening it?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

Return to “FamilySearch Indexing”