Unable to sync LDS Tools on iOS 11

Any discussions around the Member Tools App on various mobile and electronic devices
rem1701e
New Member
Posts: 37
Joined: Tue May 18, 2010 7:32 pm
Location: Jerome, Idaho, USA

Unable to sync LDS Tools on iOS 11

#1

Post by rem1701e »

I tried to sync LDS Tools this morning on both my iPad and iPhone and was unable to get the app to sync on either device. The message about "Downloading ..." comes up and immediately disappears. Both devices are on iOS 11 and are running version 3.2.1 of LDS Tools. Anyone else having similar issues.
eblood66
Senior Member
Posts: 3716
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Unable to sync LDS Tools on iOS 11

#2

Post by eblood66 »

On Android I'm getting a message that the LDS Tools services are down this morning.
rem1701e
New Member
Posts: 37
Joined: Tue May 18, 2010 7:32 pm
Location: Jerome, Idaho, USA

Re: Unable to sync LDS Tools on iOS 11

#3

Post by rem1701e »

Oh good. Glad to know it isn't a new OS issue.
michaelcox
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Joined: Sun Feb 18, 2007 12:51 am
Location: Southern Utah, USA
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Re: Unable to sync LDS Tools on iOS 11

#4

Post by michaelcox »

No error message on iOS 10 or iOS 11 but neither will sync.
rem1701e
New Member
Posts: 37
Joined: Tue May 18, 2010 7:32 pm
Location: Jerome, Idaho, USA

Re: Unable to sync LDS Tools on iOS 11

#5

Post by rem1701e »

Looks like it is working again.
herronkw
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Joined: Sat Mar 06, 2010 10:07 am
Location: Fredericksburg, VA
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Re: Unable to sync LDS Tools on iOS 11

#6

Post by herronkw »

Issue still exists as far as I can tell. Tried syncing four different devices with same results.
lynnhalterman
New Member
Posts: 2
Joined: Mon Sep 19, 2016 6:05 am

Re: Unable to sync LDS Tools on iOS 11

#7

Post by lynnhalterman »

I am having the same issue with both iPhone and IPad.
zaneclark
Senior Member
Posts: 1190
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
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Re: Unable to sync LDS Tools on iOS 11

#8

Post by zaneclark »

I am able to sync both iPad and iPhone with iOS11....
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sbradshaw
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Location: Utah
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Re: Unable to sync LDS Tools on iOS 11

#9

Post by sbradshaw »

I think this is a Sunday overload problem, not an iOS 11 problem. For the past few Sundays the authentication servers have been hitting their limit, which has been causing sync problems in all the apps and sign-in problems on LDS.org. Developers are working to mitigate the issue and find a better long-term solution.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
kennyg
New Member
Posts: 2
Joined: Sun Oct 08, 2017 11:34 am

Re: Unable to sync LDS Tools on iOS 11

#10

Post by kennyg »

I don't think this is a Sunday overload issue. I have tried multiple time on different days and times with the exact same issue. It pops up and says "downloading..." then immediately quits. The app shows my last sync date was 10/1.
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