Gospel Library notes corrupt

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
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Gospel Library notes corrupt

Postby lymjohns » Mon Jan 29, 2018 5:51 pm

When I attempt to down load any of my Gospel Library notes (28 notes) from Android or Windows 10 or MAC. I get corrupt docx - 8kb or 1kb - XML or rtf 1kb files. We get the same results on another LDS accounts.

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Re: Gospel Library notes corrupt

Postby mevans » Wed Jan 31, 2018 8:34 am

I don't have time to search right now, but I vaguely remember some previous posts about corrupt downloads. I don't remember if a solution was found or not. There are many things that have been broken for years. The church is apparently working in this area at the moment, which can also lead to unpredictable results.

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