Patrons not logging out of family history center computers

Issues related to the use and operation of Family History Centers
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BrotherWetzel
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Location: Cleveland, TX
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Patrons not logging out of family history center computers

#1

Post by BrotherWetzel »

I'm a Director at the Cleveland Texas Family History Center and I have witnessed on several occasions that the patrons including missionaries and members not logging out of their personal accounts, I'll have to go behind them and log out for them. I held a class and will hold many more teaching the importance of personal security and responsibility while using the FHC computers. I Just wanted to share that and to see if anyone else was facing the same issues.
Brother Christopher O. Wetzel
Family History Center Director
Cleveland, TX 1st Ward
brotherwetzel@gmail.com
(832)377-1715
russellhltn
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Re: Patrons not logging out of family history center computers

#2

Post by russellhltn »

Not just out of FamilySearch, but Google as well. If they're logged into Google, the next patron has full access to their email.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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sbradshaw
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Re: Patrons not logging out of family history center computers

#3

Post by sbradshaw »

What browser(s) do you have installed in the family history center? Some browsers have an option to automatically clear history or user data when the browser is closed. That may help a little bit.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jessiehearle
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Re: Patrons not logging out of family history center computers

#4

Post by jessiehearle »

Set up browsers to not save passwords at a family history center

https://familysearch.org/ask/productSup ... 1812710963
russellhltn
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Re: Patrons not logging out of family history center computers

#5

Post by russellhltn »

"! Article not found."

If I log in to FamilySearch, then I get just the title. Seems that as a STS, I should be able to see it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jessiehearle
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Re: Patrons not logging out of family history center computers

#6

Post by jessiehearle »

Contact FamilySearch Support and ask them to send the article to you.
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BrotherWetzel
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Re: Patrons not logging out of family history center computers

#7

Post by BrotherWetzel »

Is anyone familiar with the Yubikey? you can find information at yubico.com . The church already has a sales team from Yubico that represents them, I've been using the device and it's been a blessing.
Brother Christopher O. Wetzel
Family History Center Director
Cleveland, TX 1st Ward
brotherwetzel@gmail.com
(832)377-1715
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