Puzzilla Log In

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
beanmg
New Member
Posts: 1
Joined: Wed Feb 07, 2018 3:07 pm

Puzzilla Log In

Post by beanmg »

Unable to sign in to do Puzzilla. It says there was an application error, page could not be served. Check logs for details. (What are they talking about by Logs.?
russellhltn
Community Administrator
Posts: 36326
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Puzzilla Log In

Post by russellhltn »

Are you able to log into FamilySearch?

It's the same account. If you can't log into FamilySearch, then I wouldn't expect Puzzilla to work.

If you can log into FamilySearch, but not Puzzila, then you'll have to contact them.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
LyleWinterton
New Member
Posts: 1
Joined: Tue Jan 19, 2021 10:41 am

Re: Puzzilla Log In

Post by LyleWinterton »

I use FamilySearch frequently. When I signin I get two options; 1) signin and 2) signin with church account. Option #1 has never worked for me but option #2 always works. When I go to Puzzilla, it directs me to the familysearch signin option 1 and therefore, I'm always rejected

Do I need to create a separate, NON-church account in family search in order to signin to Puzzilla?
davesudweeks
Senior Member
Posts: 2786
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Puzzilla Log In

Post by davesudweeks »

My FamilySearch login is the same as my church login so this may not be helpful, but I don't have a problem logging in to Puzzilla with the login that I use.
russellhltn
Community Administrator
Posts: 36326
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Puzzilla Log In

Post by russellhltn »

davesudweeks wrote:My FamilySearch login is the same as my church login
Same here. I've never quite understood the difference since my Church Account seems to work fine as a FamilySearch login.

You'll probably need to contact FamilySearch though their support options.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rlenehoggan
New Member
Posts: 1
Joined: Thu Feb 03, 2022 5:02 pm

Re: Puzzilla Log In

Post by rlenehoggan »

I need my pass word to log in
rmrichesjr
Community Moderators
Posts: 4398
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Puzzilla Log In

Post by rmrichesjr »

rlenehoggan wrote: Thu Feb 03, 2022 5:07 pm I need my pass word to log in
There's a 'Please Read First' announcement topic at the top of the Church Account forum. Here's a direct link: https://tech.churchofjesuschrist.org/fo ... hp?t=30383

If none of the suggestions there help, your ward clerk can either help or put you in contact with the Global Services Department.

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