Signing is is okay...access to online store won't happen

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bradball
New Member
Posts: 1
Joined: Sun Jan 14, 2018 2:10 pm

Signing is is okay...access to online store won't happen

#1

Post by bradball »

I can sign into my account but if I go into the store I can't shop or put anything into the cart. Or look at garments. If I go to sign in within the online store side of the site it says there is an error with my login. Yet I can login everywhere else on the website.

It has been like this for a few days.....Anything going on to fix??
mattrolsen
New Member
Posts: 1
Joined: Mon Aug 08, 2016 12:03 am

Re: Signing is is okay...access to online store won't happen

#2

Post by mattrolsen »

I'm having that same problem tonight. My credentials work fine elsewhere, but not on the store site.
mbusby
New Member
Posts: 1
Joined: Mon May 21, 2018 10:00 am

Re: Signing is is okay...access to online store won't happen

#3

Post by mbusby »

I have the same problem, sign in on main site but not at store, no error message just does not log in.
davesudweeks
Senior Member
Posts: 2246
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Signing is is okay...access to online store won't happen

#4

Post by davesudweeks »

Working right now for me. I'm using a "not current" version of Firefox browser during my lunch break here at work...
I can see to order garments and unit supplies (I am the ward clerk).

You do have to log in again when you go to the store, even if you are already logged in to LDS.org when you click the link to the store.
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