Scripture audio link not working

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
jacindacherieprattley
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Joined: Fri Oct 26, 2018 12:22 pm

Scripture audio link not working

Postby jacindacherieprattley » Fri Oct 26, 2018 12:23 pm

When I click on the audio link to listen to the scriptures, nothing happens. It has worked previously for me, but I think maybe during an update something has gone wrong. Anyone else having that problem?

canmadsen
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Joined: Thu Sep 14, 2017 7:56 pm

Re: Scripture audio link not working

Postby canmadsen » Fri Oct 26, 2018 6:19 pm

Both my windows 10 and windows 7 quit working today. No audio when I click on Listen in the LDS Scriptures.

rwbowman4th
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Joined: Sun Sep 03, 2017 11:35 am

Re: Scripture audio link not working

Postby rwbowman4th » Sat Oct 27, 2018 10:07 am

My windows 10 pc is not playing audio either, it just started happening

ronaldstevenf
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Joined: Sat Oct 27, 2018 12:14 pm

Re: Scripture audio link not working

Postby ronaldstevenf » Sat Oct 27, 2018 12:16 pm

Yes, I've been having the same problem for the last day or so. The audio always worked before. The problem began at the same time there was page/css format/style change. (I'm using the latest version of Chrome on Windows.)

flower2022
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Joined: Sun Oct 28, 2018 1:46 pm

Re: Scripture audio link not working

Postby flower2022 » Sun Oct 28, 2018 1:47 pm

mine is not working either I have tried many times

hazekomp
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Joined: Sun Oct 28, 2018 3:21 pm

Re: Scripture audio link not working

Postby hazekomp » Sun Oct 28, 2018 3:23 pm

anyone know if the official website technical folks are aware that audio isn't working?

jdlessley
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Location: USA, TX

Re: Scripture audio link not working

Postby jdlessley » Sun Oct 28, 2018 5:41 pm

hazekomp wrote:anyone know if the official website technical folks are aware that audio isn't working?

The best way to get this issue to those who can do something about it is to use the feedback link at the bottom of the page on which the problem is noted. Due to the high volume of feedback you may not get a personal response, but the feedback will be routed to those responsible.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

mlb71933
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Joined: Tue Oct 30, 2018 12:35 pm

Re: Scripture audio link not working

Postby mlb71933 » Tue Oct 30, 2018 12:38 pm

The online forum shows that I'm not the only one, but I'll add my concern as well.

For the last few days, the audio isn't working for the scriptures online.

AlabamaSmiles
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Joined: Tue Oct 30, 2018 6:51 pm

Re: Scripture audio link not working

Postby AlabamaSmiles » Tue Oct 30, 2018 6:52 pm

Like a lot of others, I can't get the audio to work in scriptures. Please get this fixed so we can enjoy the scriptures being read. Thank you. :roll: :geek:

lajackson
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Location: US

Re: Scripture audio link not working

Postby lajackson » Tue Oct 30, 2018 10:20 pm

AlabamaSmiles wrote:Please get this fixed so we can enjoy the scriptures being read.

Hopefully you sent feedback, because this is a user-to-user forum and there is no one here who will be able to fix the problem. That said, I believe I saw in another topic that the developers are aware of the problem and are working on it. So someone must have reported it through Feedback.

What works best here at the Forum is that sometimes a workaround is discovered that helps until the problem is actually fixed. That is unlikely to happen, of course, with this particular challenge.


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