For past couple of days every time I try to open my 2018 tax statement I get this message. Any suggestion? Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!
I've tried on 3 different browsers and different computers
can't open tax statement
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Re: can't open tax statement
Yes, there seems to be a problem. Use the "Generate Statement" button to create a new one. That works.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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Re: can't open tax statement
that worked. Thank you
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Problem on downloading donation statement from lds.org
I am getting into a problem on trying to download donation statement from lds.org. I can log into my account and go to the statement list page, but when I click the document to download it, it return a error message window saying "It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!".
I have tried several times and even different browsers, but the problem be still the same.
Is it the only issue for me? Or what could I try to solve it?
Thank you in advance.
I have tried several times and even different browsers, but the problem be still the same.
Is it the only issue for me? Or what could I try to solve it?
Thank you in advance.
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- New Member
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- Joined: Mon Feb 26, 2018 4:37 pm
Re: can't open tax statement
I ran into the same problem, and Russell's suggestion saved me. Thank you so much.
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Re: can't open tax statement
[Moderator note: the threads have been merged since they were on the same topic.]
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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Official Tax Statement
I need to print this for my taxes, and I continue to get this error message when I try to bring it up:
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!
I would appreciate help!
Thanks,
Laurie
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!
I would appreciate help!
Thanks,
Laurie
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- Community Administrator
- Posts: 35600
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Re: Official Tax Statement
Your question has been merged into an existing topic.laurie.apw wrote:I need to print this for my taxes, and I continue to get this error message when I try to bring it up:
Please use the "generate statement" button
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: can't open tax statement
My wife has been doing online donations for our family. I just realized that the donations do not appear on my online account. I went to review my tax statement and it says "no donations recorded". My local unit already printed the tax statement for our family though. Should I be worried that the donations by my wife are not showing up on my account but hers?
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Re: can't open tax statement
There's a solution to _her_ donations not showing up on _your_ account. There's a setting _she_ can adjust to change that:opoku wrote:My wife has been doing online donations for our family. I just realized that the donations do not appear on my online account. I went to review my tax statement and it says "no donations recorded". My local unit already printed the tax statement for our family though. Should I be worried that the donations by my wife are not showing up on my account but hers?
- 1) She goes to the donations page: https://www.churchofjesuschrist.org/donations/
2) She clicks on "Settings" which will go here: https://donations.churchofjesuschrist.o ... #/settings
3) In the middle of the 'Preferences' section, check this box: "Allow spouse to view my donations"
There's also a box above that one to select whether a spouse's name should be displayed on donor statements and donation slips.