Phishing email

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jnr205
New Member
Posts: 2
Joined: Wed Feb 27, 2019 9:55 am

Phishing email

Postby jnr205 » Mon Jun 10, 2019 9:10 pm

I got an email today from what looks a lot like other emails from the church. This one seemed odd because it wanted to do a survey. I am always leery about clicking on links to emails and so I asked my husband if he thought it was legitimately from the church. He didn’t think so. I was trying to find an email to forward it to someone so they could look into it, but I couldn’t find any official church email. Anyone know if there is anything that I should do about this? I feel like other people will click on it because they trust the church, so I want to try to prevent that from happening, if possible. Thanks for any help.

rmrichesjr
Community Moderators
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon

Re: Phishing email

Postby rmrichesjr » Mon Jun 10, 2019 9:20 pm

At times, the Church has used external vendors to do surveys of experiences with sending feedback to the website. If you had recently submitted feedback or used that mechanism to ask a question, it might be a legitimate survey. Also, I seem to recall having heard that the Church occasionally does more general surveys.

The 'Feedback' link or button on the main Church website would be the most reliable way to find out whether the email message you received is legitimate--and, if not, whether/how/where to report it for possible investigation. However, after using the 'Feedback' link, you might get a message asking you to fill out a survey about the experience. :-)

eblood66
Senior Member
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Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Phishing email

Postby eblood66 » Tue Jun 11, 2019 5:31 am

There are a couple of other threads about surveys that may help you determine whether it it legitimate: https://tech.lds.org/forum/viewtopic.php?t=22684, https://tech.lds.org/forum/viewtopic.php?f=14&t=31145

Handbook 2 Section 21.1.35 includes phone numbers you can call to definitely determine whether the survey is authorized.

jnr205
New Member
Posts: 2
Joined: Wed Feb 27, 2019 9:55 am

Re: Phishing email

Postby jnr205 » Tue Jun 11, 2019 8:40 pm

Thanks for your replys. They are helpful. My email didn’t say anything about the handbook but there are some similarities. I will likely call the number to verify it. For info sake this is what it said...

“Under the direction of Church headquarters in Salt Lake City, the Correlation Research Division of The Church of Jesus Christ of Latter-day Saints periodically conducts research. You have been selected to participate in an internet-based survey.

This survey should take about 10 minutes to complete. If possible, please complete this survey within the next few days. To begin, click on the internet link below:

Take the Survey

Or copy and paste the URL below into your internet browser: https://lds.qualtrics.com/jfe/form/ {details removed}

Thank you for your willingness to help with this important research.


Sincerely,


Church Headquarters
Correlation Research Division
The Church of Jesus Christ of Latter-day Saints
Research@ChurchofJesusChrist.org
Last edited by russellhltn on Tue Jun 11, 2019 9:24 pm, edited 1 time in total.
Reason: Removed ID from URL - this is a public forum.

russellhltn
Community Administrator
Posts: 26400
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Phishing email

Postby russellhltn » Tue Jun 11, 2019 9:27 pm

It looks legitimate to me, but it doesn't hurt to verify.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

scgallafent
Church Employee
Church Employee
Posts: 2075
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Phishing email

Postby scgallafent » Wed Jun 12, 2019 8:43 am

That is a legitimate email.


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