LDS Tools and Gospel Library not working on Windows Phone

Any discussions around the Member Tools App on various mobile and electronic devices
LynnBennett
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Joined: Sun Sep 01, 2019 6:07 am

LDS Tools and Gospel Library not working on Windows Phone

Post by LynnBennett »

I just updated my Nokia Lumia 830 to Windows 10 and all my church apps quit working. LDS Tools tries to synch but fails with a message to try again later. Gospel Library will open then close. Has anyone found any solution to these problems or are there bug fixes coming? Thanks!!
klricks
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Location: Grants Pass, OR USA

Re: LDS Tools and Gospel Library not working on Windows Phone

Post by klricks »

LynnBennett wrote:I just updated my Nokia Lumia 830 to Windows 10 and all my church apps quit working. LDS Tools tries to synch but fails with a message to try again later. Gospel Library will open then close. Has anyone found any solution to these problems or are there bug fixes coming? Thanks!!
I believe the Church dropped support for Windows phone some time ago but can't find a reference. Do the apps show up in the app store?
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LynnBennett
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Re: LDS Tools and Gospel Library not working on Windows Phone

Post by LynnBennett »

You have to download and install the apps separately but I reviewed the install documents and unless I misunderstood LDS Tools is available for Windows 10 only and the new Gospel Library is also available for Windows 10 only.. Thanks for checking!!
russellhltn
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Re: LDS Tools and Gospel Library not working on Windows Phone

Post by russellhltn »

Member Tools is not available for Windows.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
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Re: LDS Tools and Gospel Library not working on Windows Phone

Post by jdlessley »

LynnBennett wrote:You have to download and install the apps separately but I reviewed the install documents and unless I misunderstood LDS Tools is available for Windows 10 only and the new Gospel Library is also available for Windows 10 only.
If you are able to find and install any version of LDS Tools on Windows 10 it will not sync and therefore is useless. The current version of the app is called Member Tools and is not supported for the Windows platform as russellhltn stated.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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sbradshaw
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Re: LDS Tools and Gospel Library not working on Windows Phone

Post by sbradshaw »

Gospel Library is available on Windows 10 (in general, I don't know about the Nokia Lumia 830), but Member Tools is not available.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

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