Member Tools doesn't show temple info

Any discussions around the Member Tools App on various mobile and electronic devices
TKalma
New Member
Posts: 1
Joined: Mon Sep 16, 2019 9:33 am

Member Tools doesn't show temple info

#1

Post by TKalma »

I can’t get tools to show my Temple’s or nearest temples
jdlessley
Community Moderators
Posts: 8880
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Member Tools doesn't show temple info

#2

Post by jdlessley »

TKalma wrote:I can’t get tools to show my Temple’s or nearest temples
It has been down for several weeks now.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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Biggles
Senior Member
Posts: 1537
Joined: Tue May 27, 2008 5:14 am
Location: Watford, England

Re: Member Tools doesn't show temple info

#3

Post by Biggles »

FWIW - It’s working fine in my iPad version of Member Tools
russellhltn
Community Administrator
Posts: 31987
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member Tools doesn't show temple info

#4

Post by russellhltn »

I just synced and it's working for me on Android.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 8880
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Member Tools doesn't show temple info

#5

Post by jdlessley »

russellhltn wrote:I just synced and it's working for me on Android.
I synced on my Android three times today, my third just now, and I have nothing for temple data.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
russellhltn
Community Administrator
Posts: 31987
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member Tools doesn't show temple info

#6

Post by russellhltn »

I deleted the data and synced - I'm also not seeing temple data.

I sent feedback.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rjtolman
New Member
Posts: 23
Joined: Mon Apr 01, 2013 1:25 pm

Re: Member Tools doesn't show temple info

#7

Post by rjtolman »

Temples are gone on IOS devices on version 3.6.2; which I believe is the latest IOS version.

It has been a mess for several weeks.

I was told the developer was the one that removed in preparation for a new version.

Who knows

Wish they would hire or call a missionary to monitor this web site.

Please fix this or hire the developers

Just a mess especially if you are traveling.
davesudweeks
Senior Member
Posts: 2326
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Member Tools doesn't show temple info

#8

Post by davesudweeks »

If you are using a smart phone (I'm assuming you are), you can open a browser on your phone and go to churchofjesuschrist.org/temples/list
This will give you all the information that would be in member tools and more.
steveeug
New Member
Posts: 1
Joined: Sat Dec 28, 2019 11:22 am

Re: Member Tools doesn't show temple info

#9

Post by steveeug »

Brethren and Sisters of the Church Development team,
Why is this not a priority to fix this issue?
It would seem that finding info on temples in an efficient manner would be.
jdlessley
Community Moderators
Posts: 8880
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Member Tools doesn't show temple info

#10

Post by jdlessley »

steveeug wrote:Brethren and Sisters of the Church Development team
The Forum is user-to-user self help. As such, it is not for official support. The chance of someone who can take action on this issue seeing this thread is extremely slim. The official method to get this issue to those who can do anything is through the in-app feedback. In the Android version it is located in Help > Contact Us.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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