Android app

[mycalbrown]

Ministering is not showing on a members android app. This happened after a sync. Suggestions?

[lajackson]

Yes. Wait until later tonight or tomorrow and then sync again. When the servers are busy, as they always are on Sunday, not everything syncs, and we have noticed that Ministering is one of the first items to be left out. It should reappear with a sync at a less busy time this week.

[mycalbrown]

The meme Er still cannot see their ministering route. Suggestions?

[jdlessley]

Ask them to sign out of the application and then sign back into it. Just make sure they do this on a day other than Sunday since the server loads on Sunday can prevent the ministering data to populate. I have synced on Sunday and lost all ministering data and just before those Sunday syncs the data was there.