LDS Tools email limit

Any discussions around the Member Tools App on various mobile and electronic devices
jollesc
New Member
Posts: 1
Joined: Wed Jan 15, 2020 9:50 am

LDS Tools email limit

Post by jollesc »

Is there a limit on how many people I can email through LDS Tools function? Trying to send an email to the entire ward. I don’t get any errors but email has not gone through yet. Thanks!
russellhltn
Community Administrator
Posts: 36030
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS Tools email limit

Post by russellhltn »

Your email provider may impose a limit.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mrichey56
New Member
Posts: 1
Joined: Wed Mar 18, 2020 7:29 am

Re: LDS Tools email limit

Post by mrichey56 »

Email function not going out to entire organizaiton. My email provider does not impose a limit. Is there a limt to the number of characters that can be sent in a message using lds tools email ?
davesudweeks
Senior Member
Posts: 2770
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: LDS Tools email limit

Post by davesudweeks »

mrichey56 wrote:Email function not going out to entire organizaiton. My email provider does not impose a limit. Is there a limt to the number of characters that can be sent in a message using lds tools email ?
I have received some pretty long ones recently sent by the stake. One thing to check: send a message only sends to the individual email address on their membership record. If there is nothing in the individual email address field, they will not receive the message. Email addresses in the household email address field are ignored by the send a message tool. I believe this is by design.

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