As a counselor in a bishopric (and a stake technology specialist), I can no longer see 'Membership Information' details of an individual record in the Member Tools iPhone app. The only details I currently see are Full name, gender and birth date. Previously, until a few weeks ago, I could see much more, including place of birth, priesthood, mission, parents, temple recommend status, etc.
Was there a change in the app to block those details?
Member tools - can no longer see member details
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dougj
- Member
- Posts: 79
- Joined: Sun Jan 22, 2012 10:00 am
- Location: Provo, UT, USA
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davesudweeks
- Senior Member
- Posts: 2753
- Joined: Sun May 09, 2010 9:16 pm
- Location: Washington, USA
Re: Member tools - can no longer see member details
I wonder if there was a sync problem. Sundays are notoriously bad days to sync your data and I have seen unpredictable results when the sync times-out because of high server load. I suggest you sync again during the week and see if that fixes your visibility.
Another option is to provide feedback from within the app - that feedback goes to the developers and includes device details to help them in sorting out the problem. You may not receive an individualized response, though.
Another option is to provide feedback from within the app - that feedback goes to the developers and includes device details to help them in sorting out the problem. You may not receive an individualized response, though.