sealing cancellation process

[hand07]

I have 5 suggestions for making sealing cancellations/clearances infinitely better.

1. There should be an online portal that the applicant can check to see where in the process the application is. Instead, applicants currently have to reach out to their bishop and IF he responds, then we simply have to trust what he tells us. Sometimes, he is mistaken.
2. The mailing address for the completed documentation should be verified with the applicant. Oftentimes, when people are getting sealing cancellations, they are getting married, and often when people are getting married, they move.
3. There should be recurring auto reminders sent to whomever the application is with if it is not moved forward in a timely manner. Bishops and stake presidents are often busy. They frequently don't do their part unless reminded and reminded and reminded. The applicant should not have to take on the burden of that.
4. The applicant should be able to call headquarters directly and get information about their own application. Currently, headquarters refuses to provide any information directly to an applicant.
5. The applicant should receive a notification email when the application has been approved and the documents are being mailed. Currently, no notification is sent. The only thing sent is the final documentation to an address that is never verified with the applicant.

These suggestions are easily possible with current technology. This is a worldwide church. I’m sure there is an incredible amount of sealing applications in process at any given time. My suggestions would not only vastly improve the applicant's experience but it would simplify the process for bishops and stake presidents too. These 5 things would have ensured I got mine done in a timely manner with a reasonable amount of emotional energy and effort.

[scgallafent]

It seems obvious that you're dealing with a frustrating situation right now where you aren't getting the information you want from priesthood leaders regarding the status of sealing approval. The Church isn't set up for everyone to call headquarters and be able to get information about outstanding applications. Jethro set a pattern for this when he instructed Moses to "provide out of all the people able men, such as fear God, men of truth, hating covetousness; and place such over them, to be rulers of thousands, and rulers of hundreds, rulers of fifties, and rulers of tens." That is the pattern that exists right now.

The situation with the forum is still the same as it was when you posted your original message three days ago: "This forum is a user-to-user support forum. Posting your suggestion here isn't going to get it to someone who would make the decision to implement such a system. The best approach for this would be to suggest it to your stake president and have him bring up the concerns in a coordinating council meeting."

There are opportunities to use technology to improve this workflow. The presiding councils of the Church are aware of many of the frustrating aspects of this process and they set the direction for how technology should be used to resolve those. Posting here won't get information to them.