Gospel library Greyed out

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patrickj69
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Joined: Mon Jun 08, 2020 2:35 pm

Gospel library Greyed out

#1

Post by patrickj69 »

I'm using a Mac computer and when I go to the media section of LDS.Org all the boxes are greyed out and won't allow be to click on any videos. I can click and watch videos on the main page but not in the library. I've messed around with my systems preferences by can't find a way to make it work. any help appreciated.

Brother Patrick
russellhltn
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Re: Gospel library Greyed out

#2

Post by russellhltn »

What browser are you using? I'd suggest something that uses the Chrome engine (such as Chrome or Brave).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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sbradshaw
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Re: Gospel library Greyed out

#3

Post by sbradshaw »

If you right-click (or control-click) on them, do you see an option to open them in a new window or tab? Sometimes I've seen unresponsive links on JavaScript-heavy sites, and sometimes you can get around that with the context menu.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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