Church Webcast Setup for Teradek

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
bretbassett
Church Employee
Church Employee
Posts: 53
Joined: Sat May 30, 2020 11:19 am

Church Webcast Setup for Teradek

#1

Post by bretbassett »

Please find attached a document that illustrates how to setup the Teradek hardware device to run on the Church Webcast Service.
Attachments
Church Webcast Setup for Teradek.pdf
(1.58 MiB) Downloaded 567 times
studerje
New Member
Posts: 35
Joined: Mon Feb 24, 2014 10:17 pm

Re: Church Webcast Setup for Teradek

#2

Post by studerje »

Has this been updated to include the new Teradek Pro that is sold in the church online store?
The layout and setup steps are slightly different.
Also, the new device doesn't appear to properly support the automated scheduling.
I'll get more specifics when I power it back up again.
winjesluck
New Member
Posts: 11
Joined: Sat Nov 16, 2019 8:07 am
Location: Queensland, Australia

Re: Church Webcast Setup for Teradek

#3

Post by winjesluck »

studerje wrote: Also, the new device doesn't appear to properly support the automated scheduling.
I'll get more specifics when I power it back up again.
I also noticed a couple months ago the Teradek Pro that I had to borrow from our FM for a national webcast had issues with the Auto Configuration not wanting to start on a the live event and had to manually set the settings. I believe it worked on a test event I did the night before, but not on the actual live event.

Now that I think of it, I think I remember seeing somewhere on another post the other day that mentioned if there is already a scheduled meeting that is still active, you have to end or delete the previous event in the webcast portal schedule for the Teradek Pro before the next meeting can start. I know the day I had the issue, I had another meeting scheduled within the 2 hour buffer of the next meeting.
Our FM took the Teradek Pro back straight after the meeting so I didn't get a change to look into it further.
briantraweek
New Member
Posts: 2
Joined: Sun Dec 29, 2019 7:33 pm

Re: Church Webcast Setup for Teradek

#4

Post by briantraweek »

That guide does not match the menu appearance and options on our stake center Teradek Vidiu. Anybody have a guide for a menu screen that looks like this?
Attachments
Teradek Vidiu Screenshot 2020-10-10 122955.png
(53.29 KiB) Not downloaded yet
User avatar
Biggles
Senior Member
Posts: 1483
Joined: Tue May 27, 2008 5:14 am
Location: Watford, England

Re: Church Webcast Setup for Teradek

#5

Post by Biggles »

briantraweek wrote:That guide does not match the menu appearance and options on our stake center Teradek Vidiu. Anybody have a guide for a menu screen that looks like this?
What version of firmware is installed on the Teredek? It should be 3.0.8. A different version might make a difference.
jsorens6
New Member
Posts: 38
Joined: Sun Sep 15, 2013 6:19 pm

Re: Church Webcast Setup for Teradek

#6

Post by jsorens6 »

bretbassett wrote:Please find attached a document that illustrates how to setup the Teradek hardware device to run on the Church Webcast Service.
Are there any updated instructions now to reflect the recent changes?
maksokami
New Member
Posts: 2
Joined: Sun Feb 14, 2021 11:20 am

Re: Church Webcast Setup for Teradek

#7

Post by maksokami »

Hello,

I'm also interested in the recent updates to the guide. The Dashboard for me and our stake tech specialist does not have configuration for Teradek. We have just installed HD cameras and broadcasting equipment in our stake center and desperately need to increase quality. I would be grateful for any guidance on where to find the settings now or more likely how to obtain permissions to see them.

Thank you
lajackson
Community Moderators
Posts: 10359
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Church Webcast Setup for Teradek

#8

Post by lajackson »

bretbassett wrote:Please find attached a document that illustrates how to setup the Teradek hardware device to run on the Church Webcast Service.
When I go to the Teradek IP on the network, I do not get a Settings button. I get an Overlay Settings button.

Under that button I have four choices:
Off
Date/Time/Title
Title Only
Score

I was hoping to adjust the volume. I also forsee a time in the future when I would need to input RTMP and Stream information if the VidiU does not pick them up automatically.

What do I do now?
BillN96
New Member
Posts: 2
Joined: Sun Dec 01, 2019 1:29 pm

Re: Church Webcast Setup for Teradek

#9

Post by BillN96 »

maksokami wrote:Hello,

I'm also interested in the recent updates to the guide. The Dashboard for me and our stake tech specialist does not have configuration for Teradek. We have just installed HD cameras and broadcasting equipment in our stake center and desperately need to increase quality. I would be grateful for any guidance on where to find the settings now or more likely how to obtain permissions to see them.

Thank you
Our Stake is also in the same situation where we upgraded our camera and ISP and would like to change the Teradek default setting. All the documentation from 2019 show the Teradek button on the portal to change the encoder settings. this button does not exist anymore. Where can we change the default encoder settings on the portal so the settings stay when the device is rebooted.
russellhltn
Community Administrator
Posts: 31312
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Webcast Setup for Teradek

#10

Post by russellhltn »

Auto Configuration is no longer supported. You'll have to use the Teradek Manual Setup.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Non-Interactive Webcasting”