Come Follow Me Website App Slow

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
jacklen
New Member
Posts: 3
Joined: Wed Sep 23, 2020 3:49 pm

Come Follow Me Website App Slow

Postby jacklen » Wed Sep 23, 2020 3:54 pm

I have bookmarked, via Google Chrome, Come Follow Me - Book of Mormon 2020, for quick access. My internet is fast, however, only on the Church site do I get a slow progress spinning wheel. This has been happening for two weeks now. My study is now much slower, I may need to get a manual instead.

Anyone else having this problem?

russellhltn
Community Administrator
Posts: 30415
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Come Follow Me Website App Slow

Postby russellhltn » Wed Sep 23, 2020 3:58 pm

You might want to clear the cookies related to churchofjesuschrist.org. That frequently fixes problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jacklen
New Member
Posts: 3
Joined: Wed Sep 23, 2020 3:49 pm

Re: Come Follow Me Website App Slow

Postby jacklen » Wed Sep 23, 2020 4:14 pm

russellhltn wrote:You might want to clear the cookies related to churchofjesuschrist.org. That frequently fixes problems.

Thank you for the suggestion here, how do you clear cookies?

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Mikerowaved
Community Moderators
Posts: 4195
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: Come Follow Me Website App Slow

Postby Mikerowaved » Wed Sep 23, 2020 4:16 pm

So we can better help you, please edit your Profile to include your general location.

jacklen
New Member
Posts: 3
Joined: Wed Sep 23, 2020 3:49 pm

Re: Come Follow Me Website App Slow

Postby jacklen » Thu Sep 24, 2020 2:10 pm

Thank you for the help. Clearing my data/cookies did the trick!


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