We have some members in our branch who would like to submit names to the temple prayer roll. However, they get access denied if they try to access the link (despite being logged in).
My assumption is that the page is only available to endowed members, but I just wanted to get clarification on that.
Also, if this is indeed the case, then I just wanted to let know that this isn't great from a UX perspective. It would be better for users to receive some feedback as to why they can't use a certain feature, rather than just a big red text stating "Access Denied".
Access denied to temple prayer roll
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Re: Access denied to temple prayer roll
Can those people see the ward directory or calendar on the web site?
Dana Repouille, Plattsmouth, Nebraska
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Re: Access denied to temple prayer roll
I am a member and I am logged in and I get a "page not found" error. I am using the link provided (in my case on the Seattle Temple website). This has been happening for several weeks. Have they shut it down and just not removed the links?
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Re: Access denied to temple prayer roll
What happens when you visit this link? It works for me.
https://www.churchofjesuschrist.org/temples/prayer-roll
https://www.churchofjesuschrist.org/temples/prayer-roll
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Re: Access denied to temple prayer roll
I just tested it and it works fine for me. I tried more than one temple. I also tried logging in as one of my children (oops, I'm probably violating the click-through user agreement). The child has a proxy baptism & confirmation recommend. The temple prayer list page came up just fine, so it doesn't seem to be related to whether or not the person is endowed. Another use case I cannot test is someone without a current recommend of any sort.kristjang wrote: ↑Sun Nov 01, 2020 7:21 am We have some members in our branch who would like to submit names to the temple prayer roll. However, they get access denied if they try to access the link (despite being logged in).
My assumption is that the page is only available to endowed members, but I just wanted to get clarification on that.
An unfortunate, but frequent problem on church websites is old browser data/cookies causing problems. Try having the members with problems clear all their browser data or logging in through a private browsing session to see if that solves the problem.
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Re: There seems to be a problem
I keep getting the message, "There seems to be a problem"
No matter which Temple I access the message is the same. It just won't let me submit names.
Thanks. ..
No matter which Temple I access the message is the same. It just won't let me submit names.
Thanks. ..
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Re: There seems to be a problem
Have you tried the suggestion in the last paragraph before your post?Swainseye10 wrote: ↑Sun Mar 26, 2023 7:32 am I keep getting the message, "There seems to be a problem"
No matter which Temple I access the message is the same. It just won't let me submit names.
Thanks. ..
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Re: Access denied to temple prayer roll
When trying to submit names on a prayer roll to the temple it keeps giving me an error so I’m unable to submit who and where can I go to fix this?
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Re: Access denied to temple prayer roll
Use the "Feedback" link on the bottom of the page.
I would suggest you try an incognito window first. If that works then try clearing cookies in your browser and see if that fixes the issue.
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Re: Access denied to temple prayer roll
I am getting the "There seems to be a problem" message when trying to submit names on the online prayer roll, have checked with my local ward and there are no restrictions on my account. What can I do to fix this?