Biometric Hardware Unavailable

Discussions around the Android version of the Member Tools application
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melvinparra
New Member
Posts: 2
Joined: Wed Nov 25, 2020 11:30 am

Biometric Hardware Unavailable

#1

Post by melvinparra »

Hi after the last update of Member Tool 4.1.0 I can not use the app.

this what happend to me

I enter in the app
Log in with LDS account
show the message in the screen "Updating"
Show the message in the screen "Biometric hardware unavailable"
The app close


I have re installed many times but that not works, I also have installed others past versions of the app but nothing happend.

Please help me.

Melvin Parra
jdlessley
Community Moderators
Posts: 8718
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Biometric Hardware Unavailable

#2

Post by jdlessley »

I assume you found your solution in the thread Not able to sign in to member tools.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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