RS President not receiving some church email messages

[cummingsj17]

Has anyone faced an issue with a unit leader not receiving ward or stake emails? Even from the messages, they send in LCR? The Relief Society president in our unit reached out asking about why the emails from the church and church "Send a message" system don't get sent to her every time. (She said she only gets them now and then and doesn't even receive the confirmation message that her email has been sent from LCR.) Her individual email is correct and has been the one she has used for years and she is just now facing this problem. I had her check spam and that other folder in her email are not the issue but no church emails are there.

[russellhltn]

There's been a number of threads where some email domains have problems receiving the emails.

Aside from changing the email they use, I'm not sure as there's a fix.

If she's forwarding her emails, I'd suggest she stop. Otherwise, she may have to take the issue up with her email provider.

[cummingsj17]

Thanks!