After posting the donations but before depositing the check, 4 check had to be removed because they were duplicates. We removed them from the deposit (they would have bounced) and correct the deposit by hand, but where not able to correct the batch on the Church records. How do we fix this?
Salt Lake Area
Correcting errors after posting the Batch?
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Tahadden
- New Member
- Posts: 1
- Joined: Sun Feb 21, 2021 11:14 am
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russellhltn
- Community Administrator
- Posts: 36293
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Correcting errors after posting the Batch?
I think you'll have to call support. As I understand it, you can do edits as long as it doesn't change the deposit total.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.