Many Timeout Errors...

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zoomiest
New Member
Posts: 6
Joined: Tue Sep 10, 2013 10:43 am

Many Timeout Errors...

Post by zoomiest »

My Branch just started using the Church's own Calendar. Wonderful.
But, as I add events, I get repeated timeout errors... This was reported in these forums back in 2019. What is the plan to fix these?
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Many Timeout Errors...

Post by scgallafent »

There is a thing going on. Take a break, go get yourself a sandwich, enjoy a nice refreshing soda, and try again later.
CrockettDR
Church Employee
Church Employee
Posts: 184
Joined: Fri Feb 07, 2014 9:36 am

Re: Many Timeout Errors...

Post by CrockettDR »

yes, we had a recent release that wasn't cleaning up database connections correctly, so may have caused tis during the early part of last week. We did issue a fix on Thursday. Normally you should only see these if you connection times out and you need to sign in again.
scottrobertlarson
New Member
Posts: 1
Joined: Sun Aug 13, 2023 7:56 pm

Re: Many Timeout Errors...

Post by scottrobertlarson »

@scgallafent: Not helpful.
rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Many Timeout Errors...

Post by rmrichesjr »

scottrobertlarson wrote: Sun Aug 13, 2023 7:57 pm @scgallafent: Not helpful.
Does the timeouts issue continue unchanged from the March time frame? Is it worse? Is it less frequent?
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Many Timeout Errors...

Post by scgallafent »

You're replying to a message from an outage that occurred in 2021. At the time that message was posted, taking a break and trying a couple of hours later was the answer because the team was working on an active issue. That is not the case today, so I agree that advice isn't helpful today.

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