Updating VERY SLOW

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
hurban
New Member
Posts: 1
Joined: Sun May 16, 2021 3:03 pm

Updating VERY SLOW

Post by hurban »

I tried updating at church and it was very slow and would want me to log on again and again. I dropped the wifi to try cellular and had the same results. I deleted the app and tried again and again....same issue. It would update to about the 3 o'clock position and hang. It wasn't until I got home and used my wifi that I finally got it to work. It took about 1/2 hour to download my information.
russellhltn
Community Administrator
Posts: 35822
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Updating VERY SLOW

Post by russellhltn »

Sundays are a really bad time to update. The server tend to be slow since everyone else is trying to update on a Sunday.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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