Sync Not Updating

[biklee]

Member Tools App does not sync. Last successful update was May 20, 2021. Member Tools version 4.3.1 (7320) iPhone XS Max; iOS 14.4.2.
Sometimes the message will pop up: Error "Member Tools Services are not available".
Is Member Tools services not working or down?

[gfairchild]

Same here. “Updating” for days!

[bigmike0640]

Same here. Uninstalled and reinstalled the app and I get the same thing except now, I don't have any of the old data...

[jayevensen]

Same here. I tried to reinstall and lost everything. I'm a stake clerk and I need this app to work!

[johnalfonso]

Same issue here. I spoke with three members who use Apple and we're all having he same issue.

[rmrichesjr]

There are two different threads on what appears to be the same issue. Rather than risk making a mess by trying to combine the threads, here's a link to the other thread, in case combining the information from both threads might be beneficial:

viewtopic.php?f=115&t=38554

[scgallafent]

There were issues with sync processing yesterday.

[ellieana_brockman]

I tried opening the tools app this morning ( June 14, 2021 @10am est) and it is not working or updating.

[dixvalspo]

Sync is not completing. Multiple attempts over the past week.

[Biggles]

Sync is not completing. Multiple attempts over the past week.

Assuming that the app is up to date, with compatible iOS, I have found that deleting the app and reinstalling has sorted syncing issues a few times.