Class and Quorum attendance part of the app disappearing

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Class and Quorum attendance part of the app disappearing

Post by garystroble »

Several times now the Class and Quorum attendance part of the app has blown up and disappeared on my iPhone while I was entering individual attendance. The app is still there, just that part of the app is gone. Have to do a refresh data vs just a regular update to get it back. I have reported this to headquarters also.
jdlessley
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Re: Class and Quorum attendance part of the app disappearing

Post by jdlessley »

To what app are you referring? Is it possibly Member Tools?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
garystroble
Senior Member
Posts: 876
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Class and Quorum attendance part of the app disappearing

Post by garystroble »

Yes, Member Tools, we just call it The App for convenience.
russellhltn
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Re: Class and Quorum attendance part of the app disappearing

Post by russellhltn »

By chance, do you haves auto-update enabled? If it updates and a particular service isn't available, it might disable that function.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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garystroble
Senior Member
Posts: 876
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Class and Quorum attendance part of the app disappearing

Post by garystroble »

Yes re: auto-update, however, that is the only function which has been doing this, and generally auto-update does not take place in the middle of the day on Sunday's when this has happened, nor does it show it has auto-updated after the function disappears. I know better than to try to manually update during the day on Sunday :)

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