How does U.S. resident make donation in Canada?

Discussions about the Online Donation system.
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SereneBee
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How does U.S. resident make donation in Canada?

#1

Post by SereneBee »

Our income is generated in Canada, but we currently reside in the U.S.
Due to the exchange rate & for income tax purposes it is better to continue making donations in our previous Ward in Canada.
However, because our membership records are now with the U.S. Ward we are unable to make online donations to our Ward in Canada.

Is there any way to continue making donations in Canada while our membership records are in the U.S.?
jdlessley
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Re: How does U.S. resident make donation in Canada?

#2

Post by jdlessley »

You can send an email to onlinedonationsupport@churchofjesuschrist.org and explain your situation. They may be willing to flag your account so that your donations can be with a Canadian bank in Canadian dollars.

We have had American expats living abroad who have been able to have their donations in U.S. dollars and using a U.S. bank while living abroad. Since we have not had anyone in your circumstance post here we are not certain if they will honor your request. If you would return later and post how your experience goes you can help others with similar account flag situations for a different country bank and currency.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
SereneBee
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Re: How does U.S. resident make donation in Canada?

#3

Post by SereneBee »

Thank you. Will do.
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sbradshaw
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Re: How does U.S. resident make donation in Canada?

#4

Post by sbradshaw »

I've heard of the support team being able to change which currency / bank system is being used, but I don't think there's a way to direct donations through a ward other than the ward your records are currently in.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
SereneBee
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Re: How does U.S. resident make donation in Canada?

#5

Post by SereneBee »

SOLVED:
I contacted: onlinedonationsupport@churchofjesuschrist.org
and explained our situation. The response was prompt and we were placed us on an 'ex-pat' list with Canada set as our home country so we can continue to make online donations using our bank account in Canada.
Note:
Our current Ward (in the U.S.) will not see these donations as they are recorded in a different country.
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