Circles - Removing Calendar Events by Others

Any discussions around the Gospel Living App on various mobile devices.
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twirick
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Joined: Sun Mar 01, 2020 1:39 pm

Circles - Removing Calendar Events by Others

#1

Post by twirick »

We had a YM leader post a daily repeating event in error. The leader has moved from the ward, but the event and its reminder pop up everyday. For every youth and adult leader. The bishop and I (bishopric1st counselor) don’t see any way to remove the event. Any suggestions?
jdlessley
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Re: Circles - Removing Calendar Events by Others

#2

Post by jdlessley »

Are you talking about the ACTIVITIES tab in the Circles function. If so, then any administrator should be able to remove it. Disclaimer: Since the ACTIVITIES tab is not used in our ward I could not attempt to remove any activity except one I added. But when I did add an activity I removed it by tapping the name of the activity, then tapped the trashcan icon to remove it.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
nelsonryd
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Re: Circles - Removing Calendar Events by Others

#3

Post by nelsonryd »

We are having the same issue in our ward. The Executive Secretary created a repeating Activity and shared with the Ward Council. Now I am the Executive Secretary and the previous one is not a member of the Ward Council. He does not see the Activity and therefore cannot delete it. I do not see the Activity. But several members of the Ward Council get daily reminders that they have an Activity when in reality they do not. I had two of them look on there phone and they do not have the ability to delete the Activity. Any help or guesses on how to remove would be appreciated.
jdlessley
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Re: Circles - Removing Calendar Events by Others

#4

Post by jdlessley »

The bishopric, executive secretary, and ward clerk are default administrators for the ward council circle and should be able to delete activities for that circle. Ask one of those other administrators to try and delete the activity.

You did not mention how long it has been since your calling was recorded. It can take a while, days, for callings and it's permissions to propagate through all the systems. I don't know if syncing resets permissions automatically for the Gospel Living app. For mobile apps l would sign out of the app, close it, and then open it and sign in to reset the permissions. If that does not grant you the permissions or even visibility to the activity then there may be a bug. Use Send Feedback from within the app found in the Profile > Support section to report the issue.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
DrJubal
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Re: Circles - Removing Calendar Events by Others

#5

Post by DrJubal »

Today I got an update to 2.01 (iOS) that may have fixed this issue.
DrJubal
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Re: Circles - Removing Calendar Events by Others

#6

Post by DrJubal »

The extra activities went away yesterday, but today they’re all back.
twirick
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Re: Circles - Removing Calendar Events by Others

#7

Post by twirick »

By following the instructions, I was able to remove all the activities but one. I can’t find it anywhere. I’ve cleared out all the organization activities, but a bishop youth council event shows up.
artieman1
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Re: Circles - Removing Calendar Events by Others

#8

Post by artieman1 »

This is a serious issue. If the app becomes a hassle it will be abandoned.

Did you submit a bug in the in-app feedback?
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sbradshaw
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Re: Circles - Removing Calendar Events by Others

#9

Post by sbradshaw »

twirick wrote: Sun Jan 09, 2022 9:43 am By following the instructions, I was able to remove all the activities but one. I can’t find it anywhere. I’ve cleared out all the organization activities, but a bishop youth council event shows up.
Are you the person who created the bishop youth council event, or was it created by someone else? Maybe the person who created it – or the person who currently holds the same calling as the person who created it, if callings changed – has to delete it.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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