Membership Records Sync with LDS Tools

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mzarahemla
New Member
Posts: 1
Joined: Sun Nov 21, 2021 10:40 am

Membership Records Sync with LDS Tools

#1

Post by mzarahemla »

Why do I find membership records without pictures yet their picture appears in LDS Tools and vice versa. How do I sync the two?
russellhltn
Community Administrator
Posts: 31314
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Membership Records Sync with LDS Tools

#2

Post by russellhltn »

mzarahemla wrote: Sun Nov 21, 2021 10:48 am Why do I find membership records without pictures yet their picture appears in LDS Tools and vice versa. How do I sync the two?
Most likely, they do not have an individual photo, but a household photo.

The best way is to ask or help the member upload an individual photo. Doing something with their photos without their consent is asking for trouble.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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