Ministering interview data problem

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garystroble
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Posts: 209
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Ministering interview data problem

#1

Post by garystroble »

Both the Elders Quorum President and the Relief Society President had ministering interviews logged as of last night, 12/31/21. Now today 1/1/22 both of them are showing zero interviews, but their counselors are still showing their interviews correctly. This issue is passing incorrect data to the quarterly report also obviously. The issue has been reported. I have asked both presidents to reenter their ministering interview data for the previous quarter.

In addition, there are sisters who are no longer members of the ward for a long time on the Relief Society previous quarter ministering page showing them as ministering sisters. They are listed in black with a * and the note * These members are not part of XYZ Ward. This additional issue has also been reported.
BrianEdwards
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Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Ministering interview data problem

#2

Post by BrianEdwards »

Could you update if this is still an issue? Just wondering if server data somehow re-synced, or if you never got the assignments back and had to manually re-enter everything (ick).
garystroble
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Posts: 209
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Ministering interview data problem

#3

Post by garystroble »

BrianEdwards wrote: Mon Jan 03, 2022 7:21 pm Could you update if this is still an issue? Just wondering if server data somehow re-synced, or if you never got the assignments back and had to manually re-enter everything (ick).
The assignments were not lost, it was the ministering interviews which were done and logged which disappeared. The ministering interviews done for the two presidents did not reappear, the presidents are in the process of reentering them.

Meanwhile, the phantom non-members of the ward are still showing as ministering sisters in the previous quarter. That is probably a lost cause and waste of time getting fixed, hopefully they do not reappear again at the end of March, or something worse happen.
scgallafent
Church Employee
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Location: Riverton, Utah

Re: Ministering interview data problem

#4

Post by scgallafent »

garystroble wrote: Mon Jan 03, 2022 7:44 pm
BrianEdwards wrote: Mon Jan 03, 2022 7:21 pm Could you update if this is still an issue? Just wondering if server data somehow re-synced, or if you never got the assignments back and had to manually re-enter everything (ick).
The assignments were not lost, it was the ministering interviews which were done and logged which disappeared. The ministering interviews done for the two presidents did not reappear, the presidents are in the process of reentering them.

Meanwhile, the phantom non-members of the ward are still showing as ministering sisters in the previous quarter. That is probably a lost cause and waste of time getting fixed, hopefully they do not reappear again at the end of March, or something worse happen.
The developers are aware of this and looking into it.
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