Account Creation seems to be down

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bnetty
New Member
Posts: 1
Joined: Thu Feb 03, 2022 8:45 am

Account Creation seems to be down

Post by bnetty »

We're trying to get a youth in our ward registered for FSY, however, he doesn't have an account and needs to create one. The website states:
Youth without an account must go to Account.ChurchofJesusChrist.org/Register and create an account

But when you try that link you get the following error:

This site can’t be reachedCheck if there is a typo in account.chruchofjesuschrist.org.
DNS_PROBE_FINISHED_NXDOMAIN

Any help is appreciated as spots are almost gone in the week our ward and stake is attending.
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sbradshaw
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Location: Utah

Re: Account Creation seems to be down

Post by sbradshaw »

bnetty wrote: Thu Feb 03, 2022 8:49 am This site can’t be reachedCheck if there is a typo in account.chruchofjesuschrist.org.
Just to check, did you go to account.churchofjesuschrist.org or account.chruchofjesuschrist.org?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
russellhltn
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Location: U.S.

Re: Account Creation seems to be down

Post by russellhltn »

bnetty wrote: Thu Feb 03, 2022 8:49 am We're trying to get a youth in our ward registered for FSY, however, he doesn't have an account and needs to create one. The website states:
Youth without an account must go to Account.ChurchofJesusChrist.org/Register and create an account
What page is that found on? The URL is case-sensitive. "register" has to be in all lower case. "Register" fails.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
BrianEdwards
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Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Account Creation seems to be down

Post by BrianEdwards »

I think lots of us get tripped up because while all domain names are case-insensitive, once you get to the path in a URL then things become case-sensitive (I think that's in part to help avoid counterfeit websites where they could simply change the case of a letter in the domain name). Hence "google.com" == "GOOGLE.COM" == "gOogLE.cOm". And so it's easy to think that a whole URL link is likewise case-insensitive.

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