My wifes password wont reset

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sewheeler
New Member
Posts: 1
Joined: Thu Feb 03, 2022 9:18 am

My wifes password wont reset

#1

Post by sewheeler »

Hi guys, please can you help. My wife cant remember her password to log into her online account and when you try and reset it, she never gets an email requesting the new password. She has checked junkmail and tried on different internet browsers. Please could you help?
russellhltn
Community Administrator
Posts: 31971
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My wifes password wont reset

#2

Post by russellhltn »

This is a user-to-user support forum. No one here has the power to do that.

Ask the ward clerk for contact information for the Global Service Desk and have her call them. They will only work with the end user, so you can't call on her behalf.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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