LCR Member List mismatch with Ward Directory
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NathanScott
- New Member
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- Joined: Sun Jan 30, 2022 11:43 am
LCR Member List mismatch with Ward Directory
There is a member who has been marked deceased in the LCR Member List, but still shows up when looking at the general Ward Directory on the Tools App and the "Ward Directory and Map" page of the website. There is a ministering brother assigned to him still. Does that have something to do with it?
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jonesrk
- Church Employee
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- Location: South Jordan, UT, USA
Re: LCR Member List mismatch with Ward Directory
We are working on improving the membership systems and as part of that we have the membership data stored in two places. Tools and Ward Directory get it from the new place so there can be a sleight delay between the two (usually less than a second, but not always). From what I'm seeing there are 3 members of your ward that had died recently and I see all of them as deceased in the new system. Directory should reflect that now. Tools should as well, but sometimes you need to nudge it to have it sync to your device. If you still aren't seeing things correctly feel free to PM me more details and I can double check things more.
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NathanScott
- New Member
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Re: LCR Member List mismatch with Ward Directory
apparently i'm too new to use the PM feature? "We are sorry, but you are not authorized to use this feature. You may have just registered here and may need to participate more in discussions to be able to use this feature." is there a work-around?
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jonesrk
- Church Employee
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Re: LCR Member List mismatch with Ward Directory
I sent you an email directly (I think the Admin's here could make it so you could use the PM feature).
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russellhltn
- Community Administrator
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Re: LCR Member List mismatch with Ward Directory
Done.jonesrk wrote: Sun Feb 06, 2022 12:34 pm I think the Admin's here could make it so you could use the PM feature
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jonesrk
- Church Employee
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Re: LCR Member List mismatch with Ward Directory
To report the final fix. In this case the person that was still showing up was a non-member spouse. To fix the problem NathanScott changed the marriage status to indicate that the spouse had died and that fixed the problem.
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russellhltn
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Re: LCR Member List mismatch with Ward Directory
Was it the member that died, or their non-member spouse?jonesrk wrote: Mon Feb 07, 2022 3:22 am To report the final fix. In this case the person that was still showing up was a non-member spouse. To fix the problem NathanScott changed the marriage status to indicate that the spouse had died and that fixed the problem.
Which raises the question, what is supposed to happen to a non-member spouse when the member they're married to dies?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jonesrk
- Church Employee
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Re: LCR Member List mismatch with Ward Directory
The non-member spouse.
As far as what to do if the member dies, in general I think you just leave them as they are and the system will take care of it. Depending on the kind of record it created for the spouse the record may just sit there as a spouse record forever, which is fine since they are still a spouse. Some kinds will eventually be recorded as deceased non-member, if there was a birthdate with the non-member record.
I think the most important thing to do before recording the death information on the member is to do a quick review to make sure everything is as accurate as possible since you'll likely be the last person to touch that record in this life.
As far as what to do if the member dies, in general I think you just leave them as they are and the system will take care of it. Depending on the kind of record it created for the spouse the record may just sit there as a spouse record forever, which is fine since they are still a spouse. Some kinds will eventually be recorded as deceased non-member, if there was a birthdate with the non-member record.
I think the most important thing to do before recording the death information on the member is to do a quick review to make sure everything is as accurate as possible since you'll likely be the last person to touch that record in this life.
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davesudweeks
- Senior Member
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Re: LCR Member List mismatch with Ward Directory
Excellent advice!!!jonesrk wrote: Mon Feb 07, 2022 10:43 am I think the most important thing to do before recording the death information on the member is to do a quick review to make sure everything is as accurate as possible since you'll likely be the last person to touch that record in this life.