account visibility

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
rothlindadiane2
New Member
Posts: 1
Joined: Sun Feb 13, 2022 12:28 pm

account visibility

Post by rothlindadiane2 »

My account (ie phone and address) are not visible to ward members; stating that I have chosen to keep my info private. This is not true. I want my ward members to be able to find me and be able to call me!!
davesudweeks
Senior Member
Posts: 2801
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: account visibility

Post by davesudweeks »

There are two places to check:
1. In the Member Tools app, if you bring up your household and tap the red pencil icon (Android, I don't know what it looks like on iOS), then tap the "Privacy" tab at the top, you will see and be able to change the household privacy settings.
2. You can select your individual information on your household and again tap the red pencil on that page to set our personal privacy settings.

Note that your personal privacy settings cannot be less restrictive than your household. If the household is set to "leadership only" then all members in the household are also set to the same settings.

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